Top 10 In-App Communication Tools That Will Make Your Product Soar

In-app communications have become a cornerstone for businesses looking to engage with their users directly within their product experience. These tools allow companies to collect feedback, inform users about updates, and prioritize feature requests, all while keeping the interaction seamless and integrated into the product. Here’s a roundup of the top 10 tools that streamline in-app communications for better feedback and roadmap management:

1. Beamer

Beamer is an in-app notification and product update platform that helps businesses communicate new features, releases, and updates directly with users. It provides an elegant way to notify users about product changes and gather feedback instantly through polls, ratings, and suggestions.

Key Features:

• In-app notifications for product updates
• User feedback collection via polls and ratings
• Customizable update feed
• Seamless integration with your app

2. Canny

Canny is a product feedback tool that integrates directly within your app to collect and manage feature requests. Users can submit ideas, vote on them, and see the status of their suggestions. Canny makes it easy to prioritize requests based on real-time customer input.

Key Features:

• In-app feedback boards
• User voting and prioritization
• Real-time updates on feature requests
• Integration with Slack and Jira for seamless workflows

3. Frill

Frill is an in-app communication tool designed to capture customer feedback in a user-friendly way. It allows users to submit feature requests and vote on ideas within your app. Frill also helps you communicate upcoming features, ensuring users feel involved in the product development process.

Key Features:

• Customizable in-app feedback forms
• Feature request voting system
• Transparent roadmap and release visibility
• Collecting in-app feedback in real time

4. Harvestr

Harvestr enables teams to manage in-app feedback and prioritize features directly from within their product. By centralizing customer insights and automating categorization, it helps teams make better, data-driven decisions. Harvestr integrates seamlessly with tools like Slack and Jira for enhanced workflow efficiency.

Key Features:

• In-app feedback collection
• Roadmap prioritization based on user input
• Automatic feedback categorization
• Integration with popular collaboration tools like Slack

5. HeadwayApp

HeadwayApp focuses on in-app communication and release notes, keeping users updated about product changes. It allows businesses to share feature updates, track feedback, and manage user requests all in one place. The tool is designed to keep customers informed while collecting their insights on what matters most.

Key Features:

• In-app release notes and product updates
• Feedback collection with in-app comments
• User-friendly interface for both customers and teams
• Roadmap visibility for customers

6. LaunchNotes

LaunchNotes allows you to communicate product changes and gather user feedback through in-app notifications. It’s a great tool for businesses that want to ensure customers are always in the loop about new features and updates. LaunchNotes also integrates feedback collection within the product, streamlining the feedback process.

Key Features:

• In-app product update notifications
• Feedback collection and feature voting
• Roadmap visibility for users
• Detailed analytics on update engagement

7. Noticeable

Noticeable is a tool that helps businesses collect customer feedback directly within their app, using in-app surveys, feature requests, and other communication channels. It integrates feedback with feature prioritization and product updates, allowing teams to maintain a strong connection with their users while refining the product.

Key Features:

• In-app feedback collection with surveys
• Customizable feature request boards
• Product update communication within the app
• Data-driven insights for roadmap planning

8. ReleasePad

ReleasePad is designed to communicate new product releases and gather feedback directly within your app. It lets users interact with release notes, feature updates, and provide feedback about the product. ReleasePad’s in-app communication capabilities ensure that product teams stay aligned with customer needs.

Key Features:

• In-app release notes and feature updates
• User feedback collection on updates
• Roadmap tracking and prioritization
• Customizable in-app notifications

9. Command.ai

Command.ai focuses on improving user engagement within the app by collecting feedback and prioritizing it based on AI-powered analysis. The tool helps teams understand user behavior, gather in-app suggestions, and adjust the product roadmap accordingly.

Key Features:

• In-app feedback collection
• AI-powered feature prioritization
• Integration with user behavior data
• Real-time updates for both users and teams

10. Framer

Framer, a design tool turned product feedback platform, enables in-app communication of new features, updates, and design changes. It provides a seamless way to engage users directly in the app, gather feedback through comments, and align product changes with user expectations.

Key Features:

• In-app user feedback through comments
• Real-time collaboration for design and feedback
• Roadmap communication within the app
• Customizable notifications for product updates

Conclusion

These 10 in-app communication tools provide powerful solutions for collecting feedback, informing users about product changes, and ensuring alignment between product development and customer expectations. Whether you’re looking to manage feature requests, communicate updates, or gather insights in real time, these tools offer streamlined ways to keep users engaged and involved directly within the product experience. Choose the tool that best fits your needs and start enhancing your in-app communication strategy today!