The roadmap is yours, and so is the question of whether anyone outside the building understands what you shipped.
You're accountable for what gets built and for the evidence behind it. Most of that evidence arrives as anecdotes: a rep's biggest deal, a loud customer, a churn call somebody half remembers. Ranking those against each other is the hard part of the job, and it's rarely written down anywhere.
The work here sits on the seam between product and market. Win/loss and customer interviews run properly, so the input is evidence. One intake and a scoring rubric for feature requests, so the loudest account doesn't outrank the largest pattern. Marketing inside the product itself, on the screens where a trial either turns into a habit or quietly stops. Documentation a technical evaluator trusts. And a launch that gives the release a market rather than a date.
Turn scattered feature requests and field notes into ranked, evidenced input to the roadmap.
Read moreStructured interviews with the people who bought, the people who didn't, and the ones who left.
Read moreRelease notes, guides, tutorials, and developer material, written so engineers trust it and search can find it.
Read moreFrom the story and the plan to the campaign, the webinar, and the adoption flows that follow the date.
Read more