Abstract brand form on a royal purple field

05

Discovery & visibility

Everywhere buyers look before they look at you: organic search, AI answers, social channels, review sites, and the events worth funding.

Buyers search for a category before they search for you, and some of that searching now happens inside an AI assistant instead of a results page. This group covers the places discovery actually happens, and it treats them as one problem rather than four separate channels with four separate owners.

Start here when the demand exists but you're not in the consideration set. Or when an AI answer describes you as something you're not, your team posts on five channels and nobody can say which one works, and the event calendar gets set by whoever asked first.

Talk about visibility

SEO & GEO

Get found in search, and get quoted correctly when an AI assistant answers a question about your category.

B2B and technical search work, plus the newer job of making sure an answer engine describes your product the way you would. Answer engines quote sources, so the goal is to be a source worth quoting.

  • Technical health: crawlability, site structure, schema, internal linking, page speed
  • Keyword and question research built from how buyers ask, not from how you name things internally
  • Refresh loops so existing pages keep earning traffic instead of decaying quietly
  • Plain definitions, consistent naming, and claims stated clearly enough for a model to extract and cite
Read the guide

Social & 3rd-party presence

Decide where you show up, who does the talking, and what you say often enough to be recognized.

Founder accounts and brand accounts carry different risk, so they get different treatment. The output is a plan your team can hold for a year, not a burst of posting that stops in March.

  • Channel selection and priority, with the channels you should quit named out loud
  • Voice guidelines for the founder and for the brand account
  • Content pillars and a cadence that matches the people you actually have
  • Review-site presence, including the category directories buyers check before a call
Plan your channels

Event strategy

Choose the conferences that earn their budget, then arrive with a demo narrative and a follow-up plan.

Events swallow budget fast, so the first question is which ones deserve it. RISC scores every candidate on Relevance, Impact, Size, and Cost, using weighted criteria and a banded 1 to 5 rubric, so a shortlist can be explained to whoever signs off on it.

  • Scored, ranked shortlist with sponsorship tiers costed per event
  • Speaking strategy: which talks to pitch, to which tracks, and by when
  • Booth and demo narrative, so the 90-second version matches the website
  • Follow-up sequences written before the event, so nobody improvises them on the flight home
Score your events

Technical & product documentation

Release notes, guides, tutorials, and developer material, written so engineers trust it and search can find it.

Documentation is a discovery asset. It's what a technical evaluator reads before they'll take a sales call, and it's what an AI answer engine quotes when someone asks what your product does.

  • Product docs, developer guides, deployment and installation material
  • Release notes and changelogs on a cadence your team can keep
  • Information architecture, a style guide, and a docs-as-code toolchain
  • Structure that both search engines and LLMs can read
See the docs

Before we start working together.

What do we walk away with?

A written positioning statement, an ICP tight enough that sales can disqualify with it, a message architecture with the proof sitting under each claim, and the research behind the decisions. It's all documented, so a new hire or an agency can pick it up without a briefing call.

How is this different from market research?

Research is periodic and outside-in. You commission it, read it, and decide. Market feedback runs continuously out of your own pipeline and your own customers, so the decisions keep getting corrected instead of aging.

How far ahead of the date should we start?

Six to eight weeks gives you room to write the story, build the assets, and get sales ready before anything ships. Two weeks means you're choosing what to cut. If the date is already close, start with the narrative and the sales material, because those two carry the most weight.

Do we need positioning before you write anything?

It helps, and it's usually faster. If you don't have one, the first step is a short framework pass so the writing has something underneath it. Writing without a framework produces pages you rewrite in six months.

Is GEO different from SEO?

They overlap, and a lot of the technical work underneath is shared. The difference is what you optimize for: a search engine ranks pages, while an answer engine extracts and repeats claims, so clear definitions and consistent naming across the web carry more weight.

How is this different from sales enablement?

Sales enablement equips the people who sell, with decks, talk tracks, and objection handling. Internal systems serve everyone else, so support, product, and the hire in week two are all working from the same source.

Still scanning?

Tell me what you are launching and who has to believe it. I will tell you which of these you actually need, and which you can skip.