From fragmented messaging to a clear market story.

You can describe the product, but no two people on your team describe it the same way. Sales is improvising on pitch calls, the website contradicts the deck, and nobody has settled on who this is really for. Maybe you've even tried aligning the team internally, but everyone keeps falling back on their own version of the story.

Rachel is, without a doubt, one of the best product marketers and GTM strategists I've worked with in my career.

What we can work on together.

Positioning & messaging

Define positioning, ICP, message architecture, and brand voice in one system to give every team the same explanation of what you do.

  • Tell one value story across every team.
  • Speed content production.
  • Improve conversion on core pages.
  • Match each message to the channel and audience it belongs on.
  • Settle segment and feature debates from one shared source instead of re-arguing fundamentals.
  • Hand new reps, writers, and product a brief they can use on day one.
Flip to see just some of the things we can work on together →
  • Positioning: what the product is, who it's for, what it displaces, and what it does better
  • ICP and segmentation, defined so a rep can disqualify with them
  • Message architecture: the core narrative, proof for each claim, and variants by segment and channel
  • Brand voice guidelines the team can apply
  • The "why us, not them" answer in writing, where it can be challenged
  • A review cadence, so the document is updated when competitors, product, or ICP change
← Back to outcomes
Read more about my approach
→

Market research & intelligence

Run competitive teardowns, buyer interviews, and market sizing, each tied to one business decision, to understand the competition and buyers.

  • Make evidence-based decisions.
  • Find your sweet spot.
  • Pivot when the evidence proves a different direction is relevant.
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  • Competitive teardowns: positioning, pricing signals, messaging, and documentation, with each rival's weak points listed
  • Category and market sizing from public sources, with every figure attributed
  • Buyer interviews, surveys, questionairres
  • Analyst interviews
  • A written summary and comparison table for sales, battlecards, and enablement
← Back to outcomes
See a sample case from my portfolio
→

Product launches

Coordinate the narrative, campaign, events, and adoption flows for each release to get it noticed by the market and used by customers.

  • Increase adoption of new features.
  • Improve and expand awareness.
  • Leverage critical features and new products for brand visibility.
  • Equip sales before day one.
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  • Launch narrative and message hierarchy, tiered by release size
  • One coordinated timeline with a launch driver, an owner, and a cross-functional task force
  • Campaign across email, site, social, and paid
  • Webinars and launch events, from run-of-show to follow-up
  • Adoption and retention flows for the weeks after the announcement
  • A repeatable launch process that replaces ad-hoc launches
← Back to outcomes

Sales assets

Build decks, scripts, battlecards, and FAQs on the same message framework as the website to give every rep one story to pitch.

  • Keep one story from site to close.
  • Shorten ramp for new reps.
  • Counter competitors consistently.
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  • Pitch and demo decks, with the narrative logic written alongside the slides
  • Demo scripts, talk tracks, and discovery questions by persona and segment
  • Objection handling, competitive battlecards, and pricing conversation guides
  • Customer-facing FAQs, one-pagers, and proposal templates
← Back to outcomes
See a sample case from my portfolio
→

In-app comms

Write the onboarding flows, in-app messages, and upgrade prompts inside the product to turn signups into active users.

  • Convert inside the product.
  • Explain without support tickets.
  • Convert to paid subscriptions.
  • Upsell with value from inside the product.
  • Convert your users to your marketing voice.
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  • UX writing and microcopy across web and mobile
  • Onboarding, activation, and upgrade flows, specced with the product team
  • Product requirements and user stories written from the market side
  • In-app announcements and release messaging
  • Every screen's copy checked against the positioning framework
← Back to outcomes
Read more about my approach
→

GTM

Decide which markets to enter, how the product differentiates, and how each release reaches customers, in one plan every team works from.

  • Enter the right markets first.
  • Match investment to release size.
  • Get every release out on time.
  • Keep sales, marketing, product, and partners on one plan, so launches stop failing on handoffs.
  • Hit the KPIs each release was funded to hit.
  • Cut the customer churn, partner frustration, and staff turnover that follow a misaligned launch.
  • Grow revenue and market share faster through aligned execution.
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  • Market analysis and competitive differentiation
  • Segment definitions a rep can disqualify with
  • Launch tiers: which releases earn a full campaign and which get a release note
  • Team readiness review across sales, marketing, and support
  • The plan: what ships, in what order, and to whom
← Back to outcomes

RFPs & technical proposals

Answer RFPs and technical proposals from a maintained answer library to respond fast without pulling in the whole team.

  • Respond faster.
  • Win more formal evaluations.
  • Enable the team to move fast on critical opportunities.
  • Eliminate discussions at delivery time: the answers are already agreed.
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  • RFP and RFI responses written to the question asked
  • Technical proposals for partners and MSPs evaluating a resale
  • A reusable, pre-approved answer library, so responses are assembled rather than argued
  • Security, compliance, and architecture sections mapped to the buyer's frameworks
  • Ownership tracking: who answers each section, and when it is due
← Back to outcomes
See a sample case from my portfolio
→

Product-market fit

Measure where the product meets real demand, using buyer interviews and usage data, to confirm the target audience before scaling.

  • Aim resources at proven demand.
  • Drop segments without fit.
  • Know when to scale.
  • Prove to investors, analysts, and the board that growth is repeatable.
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  • Interviews with buyers, users, and churned accounts, coded into themes
  • A review of usage, retention, and win/loss signals against the target segment
  • A written verdict per segment: where fit is proven, and where the evidence is thin
  • A thorough analysis of recorded calls with prospects and customers
  • Recommendations: reposition, narrow the segment, or change the product story
← Back to outcomes

Thought leadership & market education

Publish a consistent point of view on the problem you solve, across owned and earned channels, to build credibility with prospects.

  • Become the recognized authority on the problem.
  • Educate buyers before sales calls.
  • Earn inbound.
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  • Opinion pieces and bylined editorial, from interview to published draft
  • Founder and executive social voice, at a cadence they can keep
  • A point-of-view bank: the arguments only your company can make
  • Speaking abstracts and talk narratives for the events worth pitching
← Back to outcomes

Category & positioning

Name and define the market you compete in, in language buyers already search for, to give them a category to put you in.

  • Pinpoint real buying criteria.
  • Shorten evaluations.
  • Stop losing deals to a cheaper or better-known option.
  • Get analysts and investors to describe your business in alignment with your goals.
  • Enter a new segment without confusing the one you have.
Flip to see just some of the things we can work on together →
  • Category definition and naming, when no existing label fits
  • Category criteria: what belongs in it, and what a leader in it looks like
  • Positioning against adjacent categories, not just direct competitors
  • A rollout plan across the site, sales, and analyst conversations
← Back to outcomes

Storytelling & fundraising

Build the investor narrative, deck, and proof points on the company's positioning to enter the raise with one story the whole team tells.

  • Raise funds with a story you believe in and can deliver.
  • Align pitch with positioning.
  • Cut investor prep time.
  • Ensure you deliver the right messaging for the right audience.
Flip to see just some of the things we can work on together →
  • Fundraising narrative and deck story, built on the underlying positioning
  • Traction and market-size framing investors actually trust
  • Founder story and vision sections, in your own words
  • Talking points for the questions investors always ask
← Back to outcomes

Partner programs

Equip partners with positioning, co-marketing assets, and enablement to make every partner pitch accurate.

  • Get partners selling accurately.
  • Add pipeline through partners.
  • Reduce partner enablement load.
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  • Partner-facing positioning and messaging, adapted from the core framework
  • Co-marketing assets and campaign support
  • Partner enablement: training, FAQs, and objection handling
  • Sales enablement for the partner marketers on the other side
  • Pre-launch partner briefings, so partners hear about releases before customers do
← Back to outcomes

Brand & marketing strategy

Set direction, priorities, and identity for all marketing in one plan to move the team from firefighting to growth work.

  • Set one direction for every hire and dollar.
  • Cut wasted spend.
  • Accelerate decisions.
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A brand strategy is a detailed, long-term plan for successfully developing, positioning, and marketing a brand to shape how it is perceived by your audience.

A strong brand strategy guides all creative, verbal, and visual choices, and is based on strategic positioning and business purpose, target audiences and segmentation and messaging & voice. The strategic foundation for business growth is critical, and is the foundation on which the business goes to market.

  • Vision / Values / Mission
  • Target Customer Segmentation
  • Value Proposition
  • Brand Architecture
  • Brand Messaging / Tone / Look & Feel
← Back to outcomes

Who this is for.

For teams with a working product and no settled story, seed to Series C.

Why work with me.

One person, one story

Brand and product read better in one voice, especially for technical products.

Curious & flexible approach

New approaches every time, based on your business needs specifically.

Speaks everyone's language

Tell your story uniformly to anyone, using clear, persuasive language adapted by persona.

Strategic thinking, critical eye

I'll give you my honest opinion every single time.

Have it your way

We'll agree together on how to manage the engagement, based on your business needs.

Fast, and also pedantic

I learn super fast, and I'm pedantically attentive to the small details simultaneously.

Read about my values.

Questions?

What does "deep tech" mean?

Products whose primary value is the technology itself, and where the buyer or first discoverer is often technical: cybersecurity, AI and computer vision, developer tools, fleet and operations platforms.

Practically, this usually means that copy should be direct and technical - at least for that part of your audience.

Do you replace an in-house team or work alongside one?

My engagement with each company changes depending on the business needs!

What does an engagement look like?

A project, a quarter, or the long haul: this can be anything from hands-on execution through to fractional marketing leadership.

Do you write the work yourself, or manage writers?

I write it. That is the point of the arrangement: the strategy and the technical writing that makes it credible come from the same person.

When volume genuinely needs more hands, I bring in and manage contractors, but the through-line stays mine.

How technical does it actually get?

Further than most strategists go: docs-as-code, analytics, product and UX specs, and content structured so that LLMs can read it.

Developer portals, product documentation and release notes are inside the work, not adjacent to it.

How do you use AI in the work?

AI accelerates work that I have always done myself but didn't really need to, and makes me available to do the work that only an experienced human can do. AI workflows, skill systems, pipelines and automations.

I also teach it, including to marketers who are wary of it. Judgment about when not to use it is part of the job.

What does "deep tech" mean?

Products whose primary value is the technology itself, and where the buyer or first discoverer is often technical: cybersecurity, AI and computer vision, developer tools, fleet and operations platforms.

Practically, this usually means that copy should be direct and technical - at least for that part of your audience.

Do you replace an in-house team or work alongside one?

My engagement with each company changes depending on the business needs!

What does an engagement look like?

A project, a quarter, or the long haul: this can be anything from hands-on execution through to fractional marketing leadership.

Do you write the work yourself, or manage writers?

I write it. That is the point of the arrangement: the strategy and the technical writing that makes it credible come from the same person.

When volume genuinely needs more hands, I bring in and manage contractors, but the through-line stays mine.

How technical does it actually get?

Further than most strategists go: docs-as-code, analytics, product and UX specs, and content structured so that LLMs can read it.

Developer portals, product documentation and release notes are inside the work, not adjacent to it.

How do you use AI in the work?

AI accelerates work that I have always done myself but didn't really need to, and makes me available to do the work that only an experienced human can do. AI workflows, skill systems, pipelines and automations.

I also teach it, including to marketers who are wary of it. Judgment about when not to use it is part of the job.

Is the mentoring really free?

Yes. For marketers and technical writers: breaking in, using AI with judgment, and building systems that get used.

There is no upsell attached to it and no catch.

How do you measure success?

Metrics depend on what we're working on together.

For example, for internal enablement, we might look at engagement and adoption after implementing a new platform. For a new social media platform, we might track traffic, engagement and conversion. It all depends on the project and goals.

We'll establish scope and measurements at the start of the project.

Still not sure?

Tell me what you're working on. I'll help you understand how I can help you find the right solutions.