Turn scattered feature requests and field notes into ranked, evidenced input to the roadmap.
A path from a customer sentence to a prioritized roadmap item, with the evidence still attached at the end of it.
- One intake for requests from sales, support, community, and customer calls, replacing four inboxes and a spreadsheet.
- A weighted scoring rubric, so the loudest account doesn't outrank the largest pattern.
- Standing working sessions with product, where the field evidence sits beside the roadmap.
- A reply back to whoever raised the request, which is the step teams skip most.
