Reputation management

Reputation management is the deliberate work of shaping what appears when someone searches your company name, from review sites to search results. Consistent presence across the platforms that matter ensures the first impression is the one you intended.

Review-site presence: claiming profiles, prompting real reviews, responding to them
Search-result audit: what shows up on page one, and what should
A response plan for negative reviews or misinformation
Monitoring so new mentions don't go unnoticed